Liberia: Golden Touch Corporation Launches Compliance Service Center in Monrovia

Monrovia —  Golden Touch Corporation (GTC), a Liberian-owned enterprise, has officially launched its Compliance Services Division aimed at improving and accelerating the processing of government-related documentation in Liberia.

The launch took place over the weekend at GTC’s newly constructed facility on 1st Street, adjacent to the Ministry of Foreign Affairs. The Compliance Service Center is designed to fast-track access to essential public services, including business registration, passport applications and renewals, driver’s license processing, vehicle registration, visa applications, birth certificates, biometric services, work and resident permits, and other critical government documentation.

In addition to document processing, the center will offer research support, application preparation, follow-ups, payments, license acquisition, and comprehensive administrative assistance. These services position GTC as a one-stop hub for compliance and regulatory facilitation for individuals, professionals, and businesses operating in Liberia.

Founded in 2018 and revitalized in 2022 following the COVID-19 pandemic, Golden Touch Corporation was established to serve as a strategic partner for businesses and professionals navigating Liberia’s administrative and regulatory environment.

Speaking at the launch, Founder and Chief Executive Officer Ms. Cassandra L. Hampton said the Compliance Services Division was created in response to long-standing challenges faced by entrepreneurs and individuals dealing with bureaucratic delays and complex regulatory procedures.

“It is my distinct honor to stand before you today as the Chief Executive Officer of Golden Touch Corporation. Your presence here signifies a shared commitment to a vision we all hold dear—building a transparent, efficient, and investor-friendly business environment in Liberia,” Hampton said.

She explained that GTC’s broader service portfolio includes investment facilitation, intermediary services, brand image management, event planning and management, and corporate compliance. According to her, sustainable economic growth requires more than access to capital; it also demands reliable partners that can help businesses navigate regulatory systems efficiently.

Hampton noted that many entrepreneurs continue to suffer losses due to administrative delays, missed deadlines, and unclear procedures.

“Entrepreneurs were spending too much time fighting red tape and not enough time growing their businesses. To answer this challenge, we are proudly launching our compliance service today,” she added.

She said the Compliance Service Center is intended to strengthen governance, risk management, and regulatory excellence through timely, accurate, and transparent document processing.

“By ensuring accuracy, transparency, and speed, we help our clients focus on growth while we handle the regulatory requirements with integrity,” Hampton said.

Also speaking, Head of Compliance Services at Golden Touch Compliance, Cllr. Kojoe Ross, described the center as a practical solution to everyday challenges faced by Liberians seeking public services.

“Every achievement begins with a dream,” Ross said, recalling that the site was once a dump area before being transformed into a modern service facility. He stressed that the center would eliminate the role of informal middlemen, excessive fees, and uncertainty in accessing government services.

“If a passport costs forty dollars or a birth certificate costs five dollars, you will pay the actual cost plus a minimum processing fee, and you will be kept informed at every stage,” Ross explained. “This institution stands between you and unnecessary headaches.”

Ross emphasized that GTC is not competing with government institutions but rather complementing them by reducing congestion, improving transparency, and supporting efficient public service delivery.

Serving as Co-Launcher, Deputy Minister of Commerce Hon. Tarnue Jeke commended GTC for addressing gaps in Liberia’s transition to digital governance and investment facilitation.

“The role Golden Touch is playing is very key for the government and the private sector,” Jeke said, noting that as the government migrates to digital systems, private sector institutions have a crucial role in bridging implementation gaps.

He disclosed that business registration is expected to go fully online by 2026 and underscored the importance of integrating biometric systems, trade portals, and the national single window to ensure seamless service delivery.

As Chief Launcher, Minister of Gender, Children and Social Protection Hon. Gbeme Horace-Kollie delivered an emotional address highlighting resilience, women’s leadership, and entrepreneurial determination. She praised GTC’s growth as a women-led enterprise thriving in a traditionally male-dominated business environment.

“I have seen Golden Touch struggle. I have seen moments when it looked like it would fail,” she said. “But I have also seen the results of a resilient woman who did not allow distraction to sway her determination.”

The minister said GTC’s success reflects a broader narrative of women’s economic empowerment and innovation in Liberia.“This launch proves that when opportunity meets determination, transformation happens,” she added.